Readify helped KINNECT drive collaboration, improve business processes and its aim to achieve ISO 9001 quality certification.
A strong and vibrant business, KINNECT have a national network of around 100 people delivering award-winning health and safety services in a broad spread of metropolitan and country areas.
With 20 employees based in head office supporting 80+ healthcare professionals in the field, there's a constant need for document management, communication, account coordination and other client-related activities.
A great working environment means all people work for each other; collaborating across disciplines. To do this effectively,
"We've always taken a lot of pride in how we develop and look after our people. We don't just pay lip service to creating a great working environment - it's genuinely a key focus area for us."
High-quality processes and robust IT systems are non-negotiable when they are supporting the provision of nation-wide health services in a fast growing company.
After engaging another
There were numerous challenges
While the technology was in place, many features were under-utilised for example:
intranet & document management features in SharePoint were not used
files were stored on-premises and did not leverage the advantages of cloud storage
searching for documents and collaborating on documents was not easy
confusion as to when and where to store business and personal documents
At the same time, KINNECT were aiming to get ISO 9001 quality certification but existing processes and systems meant the organization would have fallen short around the ISO requirement relating to document management and authorization.
Readify delivered value in 2 weeks.
Working collaboratively with a combined team from
Feedback was provided daily on to ensure progress and productivity continued through the 2-week timeframe. Used Visual Studio online, Readify would write, test and push to production via running a script; keeping the team up to date and involved as needed.
A key element was a project was a review of KINNECTS policies, procedures, and other business records. Documents were
supplier management policies
document identification processes
document access and authorship policies
As a result of this project, KINNECT now has a logically structured intranet containing text, videos, link to reporting and Yammer integration for improved communications.
Improved document management, great collaboration and a more cost effective foundation for ongoing business growth.
By using the document centre & record centre functionality in SharePoint, better risk and document management practices are employed - including improved authorisation, history & record keeping.
Manual processes have been automated. Rather than a manual process of document and version management, KINNECT now uses SharePoint to track changes, version & date a document all the while